Speaker: Michel Gadbois
When an organization purchases Solumina, the software performs, in a bunch of different systems, the 3,900 different things that employees do on the shop floor. All the processes are consolidated into one environment. If the processes are not kept simple, the organization would have to teach an employee all of the functions. Companies cannot take a shop floor employee away from his job and spend six months showing him how to use a tool. By the second month of training, everything learned in the first month has been flushed will have to be learned all over again.
We tried to figure out how Solumina operations process management software could be smart enough to enable the user to ask it what he needs to know, see, or do next. We invented the Next Button. It operates via Bluetooth, and users can activate it by speaking, pressing a button worn on the sleeve, or clicking a mouse, and the system offers a prompt. It will let the user know if he forgot to sign on or if he failed to designate setup versus run. It will tell the user if he forgot to designate the serial number of the part he is working on. It lets him know if he missed a step. We wanted to make the Next Button smart enough to help users through the application so that all an organization has to do is train employees to use the Next Button.
The Next Button takes all of Solumina’s integrated functions and turns them into a simple process that users can be taught to use in an hour and a half or less. Our rule of thumb is that if we cannot train people on the shop floor to use the application in less than an hour and a half, it is too complicated. So we train people for an hour and a half and show them the basics. We then let them use the tool for a week or two. Finally, we bring them back and show them for another hour or hour and a half some of the features they may not have used yet.
At the end of the day, in order to compete in today’s digital manufacturing revolution, companies must find a solution to integrate all interfaces into one digital thread. Download our eBook to learn how Solumina can make this a reality.