As Chief Operating Officer, Scott leads the iBase-t Professional Services, Customer Success, Knowledge Services, and Product Development teams tasked to drive customer success. A crucial part of his leadership role is driving continuous improvement and agility, increasing efficiency in the company’s growing operations, and focusing relentlessly on leveraging the voice of the customer in everything we do.
Scott brings to iBase-t more than 20 years of operations and consulting leadership in the manufacturing technology services industry. He joined iBase-t in 2018 from Kinaxis, where he led the Kinaxis Services Consulting business globally and oversaw employees who delivered record growth in each year of his tenure.
Scott lives in Windermere, Florida, and is married with four children; You can typically find Scott supporting his kid’s activities…either in a cold hockey rink or the smoke-filled air of a motorcycle racetrack.